Return Policy

We understand that every person is unique and that sometimes products you have purchased may not be the best fit. To help you with your return, please read the following so we can best assist you.

We accept returns on products within 30 days of receipt. We do not accept returns for any last call or sale items.

Unused and unopened items can be returned for a full refund back to the original payment method. Used or opened products can be returned for store credit. Please note that  it can take up to 30 days for a return to be processed and the refund/store credit to be issued back to the original form of payment.

To start a return, please email hello@botanixbar.com with your order number, what product(s) you would like to return, and whether the product(s) is unopened/unused or used/opened. This information will allow us to more easily process your return.

We will email you back with instructions on how to send your product back. Including a a pre-paid shipping label from USPS. If you do not receive the email, please check your spam folder.